Secure Transit: How Galastar Packs and Ships Arcade Machines Globally

The “Triple-Layer” Protection Protocol

Arcade machines are sensitive electronic and mechanical assets. At Galastar, we don’t just ship; we fortify.

• Layer 1: Moisture & Dust Barrier: The machine is wrapped in a high-grade plastic film to prevent humidity or salty sea air from affecting the electronics.

• Layer 2: Impact Absorption: We use high-density foam on all corners and tempered glass surfaces to prevent cracks during transit handling.

• Layer 3: Reinforced Wooden Crate: The final layer is a custom-built, ISPM-15 compliant wooden crate that allows for safe forklift handling and stacking in containers.

Choosing the Right Shipping Method

1. FCL (Full Container Load): Best for orders of 10+ machines. You get the entire 20ft or 40ft container to yourself, reducing handling and cost per unit.

2. LCL (Less than Container Load): Ideal for smaller orders (1–5 units). Your crate is placed in a shared container. We use extra-thick crating for LCL to protect against other cargo.

3. Air Express: Reserved for critical spare parts or small gashapon machines where speed is more important than cost.

FAQ

Q: How long does shipping take to the US or Europe? A: Typically, sea freight takes 25–40 days depending on the destination port. We provide tracking information so you can plan your venue launch accordingly.

Q: What if the machine is damaged during shipping? A: We provide shipping insurance for all orders. In the rare event of damage, we assist with the insurance claim and ship replacement parts immediately to get you up and running.

• Continue Your Logistics Journey

  • Next Step: How Galastar Handles Lifetime Technical Support & Parts

  • Financials: Learn How to Calculate Your Total Landed Cost (TLC)

  • Return to Hub: The 2026 Guide to Importing Arcade Machines from China